• What is the difference between Worker, Operator, & Administrator?
• First Steps
• How to: Create a Member
• Understanding Main Menu
• How to: Create, Edit, & Import Places
• How Does Tracking Work?
• Company Settings and Permissions
• How to: Use Auto Check-Ins & Check-Outs
• How to: Create & Share an Invite Code
• Collapsible Menu

Browse all articles

• How to: Troubleshoot Location Issues
• GPS Mapping Issues
• How Does Live Tracking Work?
• GPS Accuracy
• Improving GPS Accuracy
• How to: Customize Map View

• How to: Create a Job
• How to: Dispatch a Job
• How to: Show Proof of Job Completion to Clients
• How to: Import Jobs
• How to: Create a Job Template
• How to: Create a Recurring Route
• How to: Assign an Unassigned Job
• How to: Archive a Job
• How to: Access Archived Jobs
• How to: Track Progress on Job Completion

Browse all articles

• How to: View a Member’s Timeline
• How to: Export Timeline Report

• How to: View Registered Trips
• How to: Approve Trips from My Field Staff
• How to: Delete Trips
• How to: Set Trip Purpose and Comment
• How to: View Stops
• Trips versus Stops

• Places
• How to: Delete a Member
• Places versus Zones
• How to: Create a Team
• How to: Create a Working Hour Schedule
• Zones
• How to: Update a Member Profile
• How to: Create a Zone
• How Do Check-Ins & Check-Outs Work?
• How to: Add a Member

Browse all articles

• How to: Access and Download Reports
• How to: Record Clock Ins/Outs for Timesheet Report
• How to: Use Statistics
• How to: Export Timesheet Report
• How to: Setup a Recurring Report

• How to: Build Forms
• How to: Attach a Form to a Place
• How to: Attach a Form to a Job
• How to: Get Notified when User Logs In/Out
• How to: Set Up an Alert
• How to: View Uploaded Images
• How to: Export Form Submissions
• How to: Edit Forms
• How to: View Linked Forms

• How to: Integrate with Okta
• How to: Manage User Lifecycle with Okta (SCIM)
• How to: Deactivate my Business Account
• How to: Enable/Disable Tracking
• How to: Access Billing Information
• How to: Integrate with Microsoft Azure Active Directory (AD)
• What payment methods are available?
• How to: Integrate with Slack
• How to: Limit Location Data
• How to: Integrate with Google Calendar

Browse all articles

• How to: Delete Account on Mobile
• How to: Set My Tracking Status
• Common GPS Issues
• How to: Sign up with an Invite Code
• How to: Manually Check In/Out of a Place
• How to: Share Location of a Place
• How to: Employees Login on the Mobile App
• Understanding the Mobile App Environment
• How to: Enter Purpose & Comment to a Track
• How to: Enable/Disable Battery Saving Mode

Browse all articles

• Common GPS & Tracking Issues
• Do I need to inform my employees about the application?
• What payment methods are available?
• New Platform!
• Why can't I have real-time location without location services?
• Is GPS on all the time?
• Is Hellotracks Available for iOS?
• How to: Reset your Hellotracks Password
• Is there an API?
• Does Hellotracks have a limit of waypoints to add per route?

Browse all articles