Hellotracks Help
  • Getting Started
  • Tracks & Stops
  • Jobs and Data
  • Manage
  • Analyze
  • Settings and Permissions
  • Mobile App
  • FAQs
  • Integrations
  • Contact
  • Contact
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    Analyze

    • How to: Get notified when user logs in/out
    • How to: Access and Download Reports
    • How to: record clock-ins/outs to export time sheet reports?
    • How to: Use Statistics

    FAQs

    • Common GPS & Tracking Issues
    • Does Hellotracks have a limit of waypoints to add per route?
    • Is GPS on all the time?
    • New Platform!
    • Why can't I have real-time location without location services?
    • Do I need to inform my employees about the application
    • Is there an API?
    • How much battery power does Hellotracks consume?
    • Is Hellotracks Available for iOS?
    • What payment methods are available?
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    Getting Started

    • First Steps
    • How to: Create, Edit, & Import Places
    • Understanding Main Menu
    • How to: Create a member
    • Company Settings and Permissions
    • What is the difference between Worker, Operator, & Administrator?
    • How to: Use Auto Check-in and Outs
    • How to: Create a Team
    • How does tracking work?
    • How to: Reset your Hellotracks Password
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    Integrations

    • How to Integrate with Okta

    Jobs and Data

    • How to: Create a Job
    • How to: Dispatch a Job
    • How to: Show Proof of Job Completion to Clients
    • How to: Build Forms
    • How to: Create a job template
    • How to: Import jobs

    Manage

    • Places
    • How to: Set up an Alert
    • How to: Delete a member
    • Places versus Zones
    • Zones

    Mobile App

    • Common GPS Issues
    • Understanding the Mobile App Environment
    • How to: Add Team Members
    • How to: Delete account on mobile/private
    • How to: Set my Tracking Status
    • How to: Employees Login on the Mobile App
    • How to: enter Purpose and Comments on a Track
    • How to: Check-in/out of a Place
    • How to: Share the Location of a Place (Geofence) with Others
    • How to: Set My Status
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    Settings and Permissions

    • How to deactivate my Business Account
    • How to: Enable/Disable Employee Tracking
    • How to: Set predefined trip purposes for my field staff
    • How to: Access Billing Information
    • What payment methods are available?

    Tracks & Stops

    • How to: View Registered Tracks
    • How to: Delete Tracks
    • How to: Troubleshoot Location Issues
    • GPS Mapping Issues
    • GPS Accuracy
    • Improving GPS Accuracy

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