Hellotracks Help
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Getting Started
Tracks & Stops
Jobs and Data
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Analyze
Settings and Permissions
Mobile App
FAQs
Integrations
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Analyze
How to: Get notified when user logs in/out
How to: Access and Download Reports
How to: record clock-ins/outs to export time sheet reports?
How to: Use Statistics
FAQs
Common GPS & Tracking Issues
Does Hellotracks have a limit of waypoints to add per route?
Is GPS on all the time?
New Platform!
Why can't I have real-time location without location services?
Do I need to inform my employees about the application
Is there an API?
How much battery power does Hellotracks consume?
Is Hellotracks Available for iOS?
What payment methods are available?
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Getting Started
First Steps
How to: Create, Edit, & Import Places
Understanding Main Menu
How to: Create a member
Company Settings and Permissions
What is the difference between Worker, Operator, & Administrator?
How to: Use Auto Check-in and Outs
How to: Create a Team
How does tracking work?
How to: Reset your Hellotracks Password
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Integrations
How to Integrate with Okta
Jobs and Data
How to: Create a Job
How to: Dispatch a Job
How to: Show Proof of Job Completion to Clients
How to: Build Forms
How to: Create a job template
How to: Import jobs
Manage
Places
How to: Set up an Alert
How to: Delete a member
Places versus Zones
Zones
Mobile App
Common GPS Issues
Understanding the Mobile App Environment
How to: Add Team Members
How to: Delete account on mobile/private
How to: Set my Tracking Status
How to: Employees Login on the Mobile App
How to: enter Purpose and Comments on a Track
How to: Check-in/out of a Place
How to: Share the Location of a Place (Geofence) with Others
How to: Set My Status
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Settings and Permissions
How to deactivate my Business Account
How to: Enable/Disable Employee Tracking
How to: Set predefined trip purposes for my field staff
How to: Access Billing Information
What payment methods are available?
Tracks & Stops
How to: View Registered Tracks
How to: Delete Tracks
How to: Troubleshoot Location Issues
GPS Mapping Issues
GPS Accuracy
Improving GPS Accuracy