What is the difference between Worker, Operator, & Administrator?

An Administrator (Admin) is a user that originally created the account using the company name. Only owners can change company information or perform the initial card payment setup. 

An Operator can see and manage all team member's jobs and information. 

Worker is generally a team member in the field who is completing jobs, meeting with clients, etc. 

Note* A Hellotracks account can have multiple Admins, dispatchers, and mobile workers. 

Note* Please remember Admins are not trackable, which means that the only user that has access to the location data of the Admin is the Admin herself and the company login.

Still need help? Contact Us Contact Us