How to Enable/Disable Tracking

This guide shows administrators how to manage team members’ access to the tracking toggle in the mobile app and how to track only during individual or team working hours.

The tracking toggle also serves as their clock-in and clock-out control in the mobile app. If you want team members to record their working hours for the Timesheet report, make sure Deactivate tracking is turned on in Step 3.

Step 1: Click your name at the top of the main menu and select Company settings. Or, go to Settings at the bottom of the main menu and select Company settings.

Step 2: Select Permissions, then Workers.

Step 3: In Tracking, set the tracking options:

• Deactivate tracking: This controls workers’ ability to turn tracking off from the mobile app (a worker can pause sharing their own location). The tracking toggle also serves as their clock-in and clock-out control. If this is off, the toggle isn't available in the mobile app, and workers can't use it to clock in or out. See Result below for how this looks in the mobile app.
• Track only during working hours: This controls whether tracking runs only during the individual or team working hours, whichever is set. To learn how to create working hours, click here.

Step 4: Click Save to apply your changes.

Result: Deactivate tracking

• If on: Workers see the tracking toggle in the mobile app and can turn tracking on or off as needed (useful for flexible schedules and recording clock-ins and clock-outs). Tracking is recorded only when the tracking toggle is turned on.

• If off: The tracking toggle isn't available in the mobile app, and workers can't turn tracking off manually or use the toggle to clock in and out.