Do I need to inform my employees about the application?
Yes. Team members must know that the Hellotracks mobile app is installed and running on their device. Tracking people without their consent is illegal in most regions, though the specific requirements depend on local law.
Hellotracks is not a call tracker or a spy app, and it is not designed to be used without a worker's knowledge.
We recommend speaking with your team before inviting them to install the app. Several settings can help make that conversation easier:
- Limit location data to specific Zones so nothing is recorded outside defined work areas
- Set working hours so tracking stops automatically outside shifts, or allow workers to pause tracking themselves — see How to Enable/Disable Tracking
- What each role can see