How to Create a Working Hours Schedule
This guide explains how to create a working hours schedule for individual members or an entire team. When enabled in your company settings, working hours can automatically turn off tracking in the mobile app outside the defined hours. Working hours are also used by Find assignee and by routes on the dispatch board, which tell you when a day runs past the end of a shift.
In this guide:
1. How to Create a Working Hours Schedule for a Member
2. How to Create a Working Hours Schedule for a Team
1. How to Create a Working Hours Schedule for a Member
Step 1: Go to Manage in the main menu, then select Members.
Step 2: Click the member. Their sheet opens on the right.
Step 3: Next to Working hours, click Change. The member’s working hours open in a window.
Step 4: Switch on Use individual working hours, pick the days and set the times, then click Save.
Note: Use Date-based shifts (next 14 days) if you need to override the weekly schedule for specific dates. To learn how to override a member’s working hours for specific dates, click here.
2. How to Create a Working Hours Schedule for a Team
Step 1: Go to Manage in the main menu, then select Teams.
Step 2: Click the team. In its details on the right, click Edit next to Working hours.
Step 3: Set the team’s working hours, then click Save.
Note: Members get their working hours from their primary team; their sheet shows where the hours come from (for example, From North crew). To make sure the team’s working hours apply, switch off Use individual working hours for each member of the team (see Step 4 in 1. How to Create a Working Hours Schedule for a Member).