How to Set Up an Alert

Alerts let you receive notifications based on specific events, such as check-ins and check-outs, Zone entry and exit, and when the device exceeds stationary time or loses connection.

Step 1: Go to Insights from the main menu, then select Alerts.

Step 2: Click (+) New Config.

Step 3: Enter a Title for the alert.

Step 4 (optional): Enter the email address(es) that should receive the alert notification.

Step 5: Select when the alert should be active by choosing the weekdays and setting the active time.

Step 6: Choose whether to apply the alert to specific Members or a Team. To learn how to create a team, click here.

Step 7: Select the Action for the alert based on the event you want to track.

  • checks in
  • checks out
  • doesn't check in until alert time ends
  • doesn't check out until alert time ends
  • Exceeds stationary time
  • No connection to device
  • Enters Zone
  • Leaving Zone


The available conditions may vary depending on the selected Action.

Step 8: Click Save to create the alert.

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