Places versus Zones
Places are geofences shown as circles on the map that can operate from 25m/82ft to 300m/984ft.
Zones are highlighted areas shown as polygons on the map that can be custom sized to cover larger, more irregular areas.
Both Places and Zones support location-based events, such as automatic check-ins/check-outs and alerts, when team members enter or leave a defined area.
- To learn how to set up auto check-ins and check-outs for Places and Zones, click here.
- To learn how to set up alerts for Places and Zones, click here.
Places and Zones in Dispatch
In Dispatch, when creating a Job, you can add a saved Place as the Job address. This is useful for Jobs that occur at a location your team members visit frequently.

To highlight an area on the assigned Worker’s map in the mobile app and trigger check-ins or alerts when they enter or leave it, open the Job and go to Attachments. In Linked Zones, add the Zone.

Job creation and dispatch tools are only available with the Dispatch plan. These features are not included in the Location plan. To learn more, click here.