How Do Check-Ins & Check-Outs Work?

When team members arrive or leave at Places or Jobs locations, the arrival, departure, and total on-site time will be registered automatically. 

In Hellotracks Business, there are two options for registering check-ins (arrivals) and check-outs (departures):

  • Enabling the automatic check-ins and check-outs at Places or Jobs locations.
  • Advising your team to manually check-in and check-out in the mobile app.

  1. How to: Use Auto Check-Ins & Check-Outs

Step 1: Click the dropdown menu under your profile and select Company. Or, go to Settings from the Manage section of the main menu and select Company Settings.

Step 2: Select Company Settings.

Step 3: In Auto Check-ins at Places and Jobs, check the box to enable automatic check-ins/outs. Adjust the settings for delay, area, and Zone check-ins as needed, then click Save.

  1. How to: Use Manual Check-Ins & Check-Outs from Mobile App


Step 1: Open the Hellotracks app on your Apple or Android device. 

Step 2: Tap on the main menu in the upper left corner. 

Step 3: Select My places.

Step 4: Select the Place, then select Check-in or Check-out.


Step 1: Open the Hellotracks app on your Apple or Android device. 

Step 2: Tap Jobs to see the list of your Jobs for the day.

Step 3: Select the Job, then tap the three-dot (More).

Step 4: Select Manual check-in or Manual check-out. The timestamp records for manual check-in and check-out will be displayed within the Job.

Note: Ensure your current location corresponds to the specified Job location. For Places, the proximity required depends on the radius of the Place.

After configuring check-ins and check-outs for your team, you can review the data in each member's Timeline and Stops view.



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