How Do Check-Ins & Check-Outs Work?
When team members arrive at or depart from Places or Jobs, their arrival, departure, and total on-site time are registered.
In Hellotracks Business, check-ins (arrivals) and check-outs (departures) can be registered in two ways:
- Automatic: Enable the automatic check-ins and check-outs at Places or Jobs.
- Manual: Advise your team to manually check-in and check-out in the mobile app.
How to: Use Auto Check-Ins & Check-Outs
Step 1: Click the dropdown menu under your profile and select Company. Or, go to Settings at the bottom of the main menu and select Company Settings.
Step 2: Select Company Settings.
Step 3: In Auto Check-ins at Places and Jobs, check the box to enable automatic check-ins/outs. Adjust the settings for delay, area size, and Zone check-ins as needed, then click Save.
How to: Use Manual Check-Ins & Check-Outs from Mobile App
Advise your team to follow the steps below in the mobile app.
Places
Step 1: Open the Hellotracks app on your Apple or Android device.
Step 2: Tap on the main menu in the upper left corner.
Step 3: Select My places.
Step 4: From your list, select the Place that you want to check-in/out.
Jobs
Step 1: Open the Hellotracks app on your Apple or Android device.
Step 2: Tap Jobs to see the list of your Jobs for the day.
Step 3: Tap on a Job, then tap More (three dots icon).
Step 4: Select Manual check-in or Manual check-out. Your manual check-in/out will then be recorded and displayed under Manual Checks within the Job.
Note: Ensure your current location corresponds to the specified Job location. For Places, the proximity required depends on the radius of the Place.
After configuring check-ins and check-outs for your team, you can view each member’s check-ins and total on-site time in Location. Filter At place, At job, or Stationary (outside defined locations) in Trips and Stops, or switch to Timeline to see all events including check-ins and check-outs.
- Location - Trips and Stops (At place / At job / Stationary)
- Location - Timeline
