How to: Reset your Hellotracks Password

If you forgot your password for the web dashboard, you can request a link to set a new one.


Step 1: On the login page, click Forgot password?.

Step 2: Enter your username or the email address of your Hellotracks Business account. Then, click Request password reset.

Step 3: The login page confirms where the link was sent. Open the email and click the link to set your new password.

Note: A link from the email works once and expires after a while. If you open an expired or used link, the page says This link has expired or was already used. Click Send me a new link to request a new one.

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