Hellotracks Help
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Getting Started
Live Map
Dispatch / Jobs
Timeline
Location
Manage
Analyze
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Settings and Permissions
Mobile App
FAQs
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Getting Started
What is the difference between Worker, Operator, & Administrator?
First Steps
How to: Create a Member
How to: Create, Edit, & Import Places
Understanding Main Menu
How Does Tracking Work?
Company Settings and Permissions
How to: Use Auto Check-Ins & Check-Outs
How to: Create & Share an Invite Code
Collapsible Menu
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Live Map
GPS Mapping Issues
How to: Troubleshoot Location Issues
How Does Live Tracking Work?
GPS Accuracy
Improving GPS Accuracy
How to: Customize Map View
Dispatch / Jobs
How to: Create a Job
How to: Dispatch a Job
How to: Import Jobs
How to: Create a Job Template
How to: Show Proof of Job Completion to Clients
How to: Create a Recurring Route
How to: Assign an Unassigned Job
How to: Archive a Job
How to: Access Archived Jobs
How to: Track Progress on Job Completion
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Timeline
How to: View a Member’s Timeline
Location
How to: View Registered Tracks
How to: Approve Trips from My Field Staff
How to: Delete Tracks
Manage
How to: Build Forms
Places
How to: Attach a Form to a Place
How to: Delete a Member
How to: Attach a Form to a Job
How to: Create a Team
Places versus Zones
Zones
How to: Update a Member Profile
How to: Create a Working Hour Schedule
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Analyze
How to: Access and Download Reports
How to: Use Statistics
How to: Record Clock Ins/Outs for Timesheet Report
More
How to: Integrate with Okta
Lifecycle Management with Okta (SCIM)
How to: Get Notified when User Logs In/Out
How to: Integrate with Microsoft Azure Active Directory (AD)
How to: Set Up an Alert
How to: View Uploaded Images
How to: Integrate with Slack
How to: Integrate with API
How to: Integrate with Google Calendar
How to: Use AI Assistant
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Settings and Permissions
How to: Deactivate my Business Account
How to: Access Billing Information
How to: Enable/Disable Tracking
How to: Set Predefined Trip Purposes
What payment methods are available?
How to: Limit Location Data
How to: Pin & Unpin Main Menu
Mobile App
How to: Delete Account on Mobile
How to: Set My Tracking Status
How to: Sign up with an Invite Code
Common GPS Issues
How to: Manually Check In/Out of a Place
How to: Share Location of a Place
Understanding the Mobile App Environment
How to: Employees Login on the Mobile App
How to: Enter Purpose & Comment to a Track
How to: Enable/Disable Battery Saving Mode
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FAQs
Do I need to inform my employees about the application?
Common GPS & Tracking Issues
New Platform!
Is GPS on all the time?
Why can't I have real-time location without location services?
Is Hellotracks Available for iOS?
What payment methods are available?
How to: Reset your Hellotracks Password
Is there an API?
Does Hellotracks have a limit of waypoints to add per route?
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