Hellotracks Help
Toggle Navigation
Getting Started
Live Map
Timeline
Location
Dispatch
Manage
Analyze
More
Settings and Permissions
Mobile App
FAQs
Contact
Contact
Search
No results found
Getting Started
First Steps
How to: Create a Member
Understanding Main Menu
How to: Create, Edit, & Import Places
What is the difference between Worker, Operator, & Administrator?
Company Settings and Permissions
How Does Tracking Work?
How to: Use Auto Check-Ins & Check-Outs
Collapsible Menu
How to: Create & Share an Invite Code
Browse all articles
Live Map
GPS Mapping Issues
How to: Troubleshoot Location Issues
GPS Accuracy
Improving GPS Accuracy
How Does Live Tracking Work?
How to: Customize Map View
Timeline
How to: View a Member’s Timeline
Location
How to: View Registered Tracks
How to: Delete Tracks
How to approve Trips from my field staff
Dispatch
(Jobs, Forms, Data and more)
How to: Create a Job
How to: Dispatch a Job
How to: Create a Job Template
How to: Show Proof of Job Completion to Clients
How to: Import Jobs
How to: Create a Recurring Route
How to: Assign an Unassigned Job
How to: Track Progress on Job Completion
How to: Access Archived Jobs
How to: Archive a Job
Browse all articles
Manage
Places
How to: Build Forms
How to: Create a Team
How to: Delete a Member
Places versus Zones
Zones
How to: Attach a Form to a Place
How to: Update a Member Profile
How to: Create a Working Hour Schedule
How to: Attach a Form to a Job
Browse all articles
Analyze
How to: Access and Download Reports
How to: Record Clock Ins/Outs for Timesheet Report
How to: Use Statistics
More
How to: Integrate with Okta
How to: Get Notified when User Logs In/Out
How to: Set Up an Alert
Lifecycle Management with Okta (SCIM)
How to: Integrate with Microsoft Azure Active Directory (AD)
How to: Integrate with Slack
How to: Integrate with Google Calendar
How to: Use AI Assistant
How to: View Uploaded Images
How to: Integrate with API
Browse all articles
Settings and Permissions
How to: Deactivate my Business Account
How to: Enable/Disable Tracking
How to: Access Billing Information
How to: Set Predefined Trip Purposes
What payment methods are available?
How to: Limit Location Data
Mobile App
How to: Set My Tracking Status
How to: Add Team Members
How to: Sign up with an Invite Code
Common GPS Issues
How to: Delete Account on Mobile
How to: Check-in/out of a Place
How to: Share the Location of a Place (Geofence) with Others
Understanding the Mobile App Environment
How to: Employees Login on the Mobile App
How to: Enter Purpose & Comments on a Track
Browse all articles
FAQs
Common GPS & Tracking Issues
New Platform!
Do I need to inform my employees about the application?
Why can't I have real-time location without location services?
Is GPS on all the time?
Is Hellotracks Available for iOS?
Is there an API?
How to: Reset your Hellotracks Password
What payment methods are available?
Does Hellotracks have a limit of waypoints to add per route?
Browse all articles