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Alerts
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Mobile App
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Getting Started
What is the difference between Worker, Operator, & Administrator?
First Steps
How to Create a Member
How Does Tracking Work?
Understanding Main Menu
Company Settings and Permissions
How to Create, Edit, & Import Places
Create, Share, & Delete an Invite Code
How to Use Auto Check-Ins & Check-Outs
Location History and Visit Reports: Verify Where Work Was Done
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Location
How to Troubleshoot Location Issues
How Does Live Tracking Work?
How to View Registered Trips
Improving GPS Accuracy
GPS Mapping Issues
How to Delete Trips
How to Set Trip Purpose and Comment
How to View a Member’s Timeline
How to Approve Trips from My Field Staff
How to Customize Map View
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Dispatch
How to Create a Job
How to Create a Recurring Route
How to Show Proof of Job Completion to Clients
How to Dispatch a Job
How to Import Jobs
How to Create a Job Template
How to Assign an Unassigned Job
How to Access Archived Jobs
How to Archive a Job
How to Track Progress on Job Completion
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Manage
Places
How to Create a Working Hours Schedule
How to Delete a Member
Places versus Zones
Zones
How to Create a Zone
How Do Check-Ins & Check-Outs Work?
How to Create a Team
How to Update a Member Profile
How to Add a Member
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Analyze
How to Access and Download Reports
How to Record Clock Ins/Outs for Timesheet Report
How to Use Statistics
How to: View Uploaded Images
How to Export Timesheet Report
Types of Reports
How to Set Up a Recurring Report
How to Export Mileage Report
How to Export Alert Records
How to View the Activity Log
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Forms
How to Build Forms
How to Attach a Form to a Place
How to Attach a Form to a Job
How to View Form Submissions
How to Export Form Submissions
How to Edit a Form
How to Delete a Form
How to Duplicate a Form
How to Remove a Form from a Place
How to Remove a Form from a Job
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Alerts
How to Set Up an Alert
How to Create a Device Offline Alert
How to Set Up a Battery Low Alert
How to Edit an Alert
How to Copy an Alert
How to Delete an Alert
How to Set Up a Danger Zone Alert
How to View Alert Records
How to Send Alerts to Slack
Settings and Permissions
How to Manage User Lifecycle with Okta (SCIM)
Reasons for Payment Failures
How to Enable/Disable Tracking
How to Deactivate my Business Account
How to Integrate with Okta
How to Integrate with Microsoft Azure Active Directory (AD)
How to Integrate with Google Calendar
How to Integrate with API
How to Access Billing Information
How to Integrate with Slack
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Mobile App
Common GPS Issues
How to Delete Account on Mobile
How to Set My Tracking Status
How to Sign up with an Invite Code
Understanding the Mobile App Environment
How to Manually Check In/Out of a Place
How to: Share Location of a Place
How to Employees Login on the Mobile App
How to Enter Purpose & Comment to a Track
How to Enable/Disable Battery Saving Mode
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FAQs
Common GPS & Tracking Issues
Does Hellotracks track phone numbers and phones?
Do I need to inform my employees about the application?
What is the price of Hellotracks Business?
New Platform!
Why can't I have real-time location without location services?
What payment methods are available?
Is GPS on all the time?
Is there an API?
How to: Reset your Hellotracks Password
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