Optimizing Your Routes with Customizable Settings
Hellotracks lets you tailor routing to each member. Every route on the Dispatch board checks its own order in the background and suggests a better order when there is one. The member's routing settings decide how the route's times, and that better order, are worked out.
When a route works out its times and looks for a better order, Hellotracks considers:
- Travel mode and vehicle capacity set for that member
- Route start and route end for the member's day
- Route start time: the member's working hours or a fixed time
- Expected time on site at each stop
- Time windows, working hours and skills
Stops that are already started stay where they are. To learn how to preview and use a better order, click here.
Key Features of Routing Settings
With Hellotracks, you can tailor routing to each member with these settings:
- Starting and Ending Locations: Define where each member's day starts and ends. When none are set, the route starts at the first stop and ends at the last one.
- Preferred Travel Modes: Choose the mode of transportation that best fits the work, whether it be driving, cycling, walking, or any other available option.
- Vehicle Capacity: Specify the maximum load capacity. This ensures that the vehicle can handle the intended quantity of items.
- Route Start Time: Use the member's working hours or a fixed route start time. This decides when the route starts, either based on the member's availability or a set schedule.
Note: Because these settings are customizable per member, the drive-time calculations for routes can naturally differ from one team member to another, reflecting their unique travel modes, capacities, and schedules.
How to Access and Customize Routing Settings
Step 1: In Dispatch, show the member's route on the board. Hover over the Route start row (or the Route end row at the bottom) and click the pencil icon. When no start is set, the row says At the first stop ยท not set.
Step 2: The member's Routing settings open. Choose the Travel mode, enter the Vehicle capacity, pick the Route start time (Use working hours or Use fixed route start time) and set the Start/end route location. Click Save.
Alternatively, click the Routing settings icon at the end of the route, next to the Total. You can also hover over the member's name at the top of the route, click the Open profile icon and select Routing settings.
If a route's start or end is far from its stops, the route says so right under its day, for example The route starts 2,180 km from the first stop, with Routing settings next to it, so you can fix a slip in the settings.