Do you provide support?
Yes. Support is included on all accounts, including during the free trial.
There are three ways to get help:
- AI Assistant — instant answers from inside the product. To learn more, click here.
- Help documentation — this help centre, searchable from the Help menu.
- Our support team — email support@hellotracks.com. We reply within one business day, and usually much faster.
There is no on-demand phone line. If you would prefer to speak with someone, email us and we can schedule a call.