Do you provide support?

Yes. Support is included on all accounts, including during the free trial.

There are three ways to get help:

  • AI Assistant — instant answers from inside the product. To learn more, click here.
  • Help documentation — this help centre, searchable from the Help menu.
  • Our support team — email support@hellotracks.com. We reply within one business day, and usually much faster.

There is no on-demand phone line. If you would prefer to speak with someone, email us and we can schedule a call.

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