What Recipients Can Do on an ETA Page

An ETA Page lets recipients view live arrival updates from a secure, shareable link shared by your team. Recipients can check the job status, estimated arrival time, appointment details, and available arrival options without logging in or using an app.

The information and options shown on the ETA Page may depend on what is enabled for the ETA Page.

What Recipients Can Do

• Recipients can view the current job status and estimated arrival time.

• Recipients can check the appointment details, including the scheduled time and service location.

• Recipients can select I'm ready to confirm that they or the site are ready.
• Recipients can add access instructions, such as a gate code, parking details, loading dock information, or reception notes.
• Recipients can request a different scheduled time from the ETA Page.

• If enabled, recipients can view the assigned worker under Who’s coming.
• If enabled, recipients can view the live map when the worker is On the way or Approaching.