What Hellotracks Integrations Are Available?

Integrations help you automate workflows, create and update jobs, and keep your data synchronized across the tools you use every day. Hellotracks offers a wide variety of integration options to ensure a seamless experience.

Below are the integration options available to help you streamline your workflow:

1. Developer Tools: API, Webhooks
2. Automation Platforms: Zapier, n8n
3. CRM & Project Management: Salesforce, HubSpot, monday.com
4. Identity & User Management (SSO & SCIM): Okta, Microsoft Azure AD & Entra, MDM (Intune)
5. Communication & Calendars: Slack, Google Calendar
6. Built-in Import Methods: Email-to-Job, Excel and CSV Templates

1. Developer Tools

• API: This is the most powerful and flexible integration. It allows you to programmatically create new jobs and manage existing ones, keeping your data perfectly synchronized with your external systems. To learn more, see our API documentation or the help guide How to Integrate with API.
• Webhooks: Configure webhooks to push real-time notifications to your external systems whenever specific Job Events or Alert Events occur.

2. Automation Platforms

• Zapier: Connect Hellotracks to thousands of popular apps to automate tasks and build custom workflows without writing any code. To learn how to set this up, click here.
• n8n: Build advanced, custom workflow automations to seamlessly connect Hellotracks with your existing tech stack. To learn more, see How to Integrate with n8n.

3. CRM & Project Management

• Salesforce: Integrate Salesforce to automatically sync data and map Salesforce Case fields directly to Hellotracks Jobs. To learn more on how to integrate with Salesforce, click here.
• HubSpot: Connect your HubSpot account to map Ticket fields to Hellotracks Jobs, keeping your customer support and field teams aligned.
• monday.com: Connect your Monday.com workspace to Hellotracks to turn board items into Jobs and map columns to specific job details.

4. Identity & User Management (SSO & SCIM)

Hellotracks supports SSO (Single Sign-On) and SCIM integrations to simplify user management and enhance security:

• Okta: Automate user management by synchronizing user data (SCIM) and simplify logins using Okta SSO. To learn how to set this up, click here.
• Microsoft Azure Active Directory (AD) & Microsoft Entra: Integrate with Azure AD for seamless SSO and manage the user lifecycle automatically with Microsoft Entra (SCIM).
• MDM (Intune): Configure Mobile Device Management (Intune) and Auto-Login with Microsoft Enterprise SSO.

5. Communication & Calendars

• Slack: Create new jobs easily using shortcuts directly from your Slack workspace. You can enter all relevant job data and assign the job to the right team member. To learn how to set this up, click here.
• Google Calendar: Easily synchronize jobs to your team members' Google Calendars. New jobs will automatically appear in their calendar and will update based on any new changes. To learn how to set this up, click here.

6. Built-in Import Methods

• Email-to-Job: You can send an email to job@mail.hellotracks.com which will automatically create a new job in Hellotracks. The subject of the email will become the new title of the job, and the content of the email will be attached to the newly created job.
• Excel and CSV Templates: A powerful tool to create many jobs at once is to import them via sheets in Excel or CSV format. To learn more about importing jobs, click here.