How to: Track Progress on a Job

This guide explains how to effectively monitor the progress of your assigned jobs in Hellotracks, using visual cues and detailed status history to keep track of your team's tasks.

Step 1: Go to the Dispatch menu and select All jobs, or select a team member whose Job you want to track.

Step 2: In All jobs, click the Progress status to sort the Jobs by their status. You can also use the filter options to show only the Job you want to track.

Step 3: Job statuses are color-coded to provide clarity on their progress.

• Black: Scheduled.
• Blue: Started. Worker has seen the Job and is either on their way or has just begun the Job.
• Orange: In progress. Worker has arrived at Job location.
• Red: Issue. Worker has reported an issue.
• Green: Done. Worker has confirmed completion.

Step 4: To access more details about the Job's progress, select the Job and click Status History.