How to: Track Progress on a Job
Hellotracks allows you to track any team member's Job progress in different ways.
Step 1: Go to the Dispatch menu and select All jobs, or select a team member whose Job you want to track.
Step 2: In All jobs, click the Progress status to filter the status of each Job. You can also use the filter options to show only the Job you want to track.
Step 3: Job statuses are color-coded to provide clarity on their progress.
- Black: Scheduled.
- Blue: Accepted. Worker has viewed and is aware of the Job.
- Orange: In progress. Worker has arrived at Job location.
- Red: Issue. Worker has reported an issue.
- Green: Done. Worker has confirmed completion.
Step 4: To access more details about the Job's progress, select the Job and click Status History.