How to Enable Two-Factor Authentication (2FA)
Two-factor authentication (2FA) adds an extra layer of security for Administrators and Operators when logging in to the web dashboard by requiring them to enter:
- Their regular password, and
-
A one-time 6-digit verification code generated by an authenticator app.
Before you start: Make sure you have a compatible authenticator app installed on your mobile device, such as Google Authenticator, 1Password, or Authy.
Each Administrator and Operator must set up two-factor authentication (2FA) in their own Profile settings.
Step 1: Click your name at the top of the main menu, then click your name and photo at the top of the menu that opens. Or go to Settings at the bottom of the main menu and select My settings.
Step 2: In Profile, click Set up authenticator app.
Note: Only a member with the Administrator or Operator role—who has access to the web dashboard—will see the option to enable 2FA; this option isn’t available for Workers.
Step 3: Enter your password, then click Confirm.
Step 4: Scan the QR code with your authenticator app, or enter the manual setup key. Then enter the 6-digit code and click Confirm.
Step 5: Save your backup codes by downloading, printing, or copying them, then click Close.
Note: Backup codes can be used to log in if you don’t have access to your authenticator app. To learn more, click here.
Step 6: Two-factor authentication (2FA) is now enabled for your account. You can regenerate your backup codes or disable the authenticator app at any time from your Profile settings.
Step 7: The next time you log in to the web dashboard, enter the 6-digit verification code from your authenticator app. To use a backup code instead, click Use a backup code instead.
