How to: Modify the Radius of a Place

Places (geofences) are useful for automatic check-ins and check-outs. They remove human error from manual entries at work stops and work best for recurring locations, such as a head office or a repeat customer site. The radius is the circle around the place: arrivals inside it count as a visit.

You can change the radius in the mobile app or in the web dashboard.

In the mobile app

Step 1: Open the Hellotracks app on your Apple or Android device.

Step 2: Tap the main menu in the upper left corner.

Step 3: Select My places.

Step 4: Tap the place you want to change, then tap Map. The place opens on the map with its card below.

Step 5: On the place card, tap the ⋯ menu next to the place name, then tap Radius. The menu item shows the current radius.

Step 6: Move the slider to set the new radius. The circle on the map changes as you go. Tap OK to save.

In the web dashboard

Step 1: Go to Manage in the main menu, then select Places.

Step 2: Click the place you want to change. Its details open on the right.

Step 3: Under Details, click Radius.

Step 4: Move the slider to set the new radius, then click Save.