How to: Reset a Member’s Password
This guide explains how to reset a member’s password by sending them a password reset link when they are unable to log in or have forgotten their password.
Step 1: Go to Members from the Manage section of the main menu.

Step 2: Click the Open Profile icon of the member you want to send the password reset link to.

Step 3: Select Profile, then click Send link to reset password.

Note: The password reset link will be sent to the member’s contact email address saved in their profile.