How to: Use AI Assistant

This guide shows you how to use the AI Assistant. You can get quick help with dispatch tasks or ask questions to get instant answers about the platform. There are two easy ways to access the assistant: directly accessing the AI Assistant in Hellotracks or through the help menu.

Method 1: Accessing the AI Assistant Icon

Step 1: Click the Open AI Assistant icon in the top right corner.

Step 2: Select your assistant. You’ll see two options:

• Dispatch Assistant: Helps create and manage tasks related to Jobs.
• Help Assistant: Provides answers to your inquiries and questions. 

Step 3: Enter your request in the chat box.

Method 2: Using the Help Button

Step 1: Click the Help button (question mark icon) in the top right corner.

Step 2: Select AI Answers from the options.

Step 3: Enter your question in the chat box to receive an instant answer.